Stakeholder Engagement

Stakeholder Engagement

The Oji Group will work to build relationships of trust with all its stakeholders, including shareholders and investors, customers, suppliers, employees, mass media, local communities, industry associations and non-governmental organizations, through dialogues and collaboration in an effort to increase corporate value.

Actions of stakeholder engagement

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Stakeholders Roles of the Oji Group Main means and frequency of communication Main organizations for dialogues
Shareholders and investors
  • Timely and appropriate information disclosure
  • Maximization of corporate value
  • General shareholders' meetings (annually)
  • Financial results briefing sessions (twice a year)
  • Financial results small meeting (twice a year)
  • Medium-term Management Plan Briefing Session (once every three years)
  • R&D update sessions for investors (annually)
  • Closed sessions with analysts / investors (as appropriate)
  • Individual investor briefings (once or twice a year)
  • Overseas investors roadshow (twice a year)
  • Domestic and overseas mill tours (once or twice a year)
  • Corporate Governance Report (issued twice a year)
  • Integrated Report (issued annually)
  • Information disclosure on the IR information page on the corporate website (as appropriate)
  • Response to inquiries from the corporate website (as appropriate)
  • Oji Holdings General Affairs Dept.
  • Oji Management Office Corporate Planning Dept.
  • Oji Holdings Public Relations and Investor Relations Dept.
For inquiries from Oji Holdings’ corporate website, click here.
Customers
  • Offering of safe and reassuring products and services
  • Building of long-term relationships of trust
  • Response to inquiries from the corporate website (as appropriate)
  • Response to inquiries to customer service offices of group companies (as appropriate)
  • Response to inquiries on product safety (as appropriate through distribution channels)
  • Response to inquiries on wood materials (as appropriate)
  • Sales activities
  • Individual companies’ websites and social media
  • Exhibitions and others
  • Oji Holdings Public Relations and Investor Relations Dept.
  • Oji Group companies
For inquiries from Oji Holdings’ corporate website, click here.
Suppliers
  • Implementation of CSR procurement with environmental and social considerations
  • Material procurement activities
  • Supplier Sustainability Surveys
  • Response to inquiries from the corporate website (as appropriate)
  • Oji Group companies
  • Oji Holdings Corporate Sustainability Dept.
Employees
  • Respect for human rights
  • Promotion of diversity including work styles
  • Development and deployment of personnel
  • Health and safety activities
  • Advancement of mutual understanding between labor and management
  • Formulation of “Oji Group Corporate Code of Conduct and “Oji Group Human Rights Policy”
  • Personnel evaluation system and interviews for career and development (regularly)
  • Employee satisfaction surveys
  • Different surveys for employees
  • Different seminars for employees
  • Internal newsletter (issued monthly)
  • Distribution of information on the Intranet
  • Awards program
  • Labor-management consultations (regularly)
  • Central Occupational Safety and Health Committee meetings
  • Oji Management Office Human Resources Depts.
  • Oji Management Office Diversity Promotion Dept.
  • Oji Holdings Public Relations and Investor Relations Dept.
  • Oji Holdings Safety Administration Dept.
  • Oji Holdings Corporate Compliance Dept.
  • Oji Group companies
Local communities
  • Environmental activities
  • Environmental education
  • Cultural exchange
  • Job creation
  • Support for medical care and education
 
  • Group companies’ offices and mills
  • Oji Holdings Public Relations and Investor Relations Dept.
  • Oji Holdings Corporate Sustainability Dept.

Communication with shareholders and investors

To Investors

We are facilitating communicating with investors and securities analysts in Japan and overseas by holding Financial results briefing sessions and Closed sessions with analysts / investors.
The following explains our main IR activities in FY2023.

Activity Timing Number of participants
Financial results briefing sessions May and November 159 participants in cumulative total
Financial results small meeting February and August 56 participants in cumulative total
Closed sessions with analysts / investors As appropriate throughout the year 144 meetings in cumulative total
Individual investor briefings March 388 participants

Oji Holdings’ corporate website makes timely and appropriate disclosures of information by publishing corporate governance reports, integrated reports, summaries of consolidated financial and business results and other financial results materials and materials on Financial results briefing sessions.

To Shareholders

In principle, we send notification of the ordinary general meeting of shareholders three months prior to the scheduled date of the meeting to ensure that shareholders can fully study the items to be resolved. Prior to the dispatch, the Japanese and English versions are published on our website.
As an electromagnetic means of exercising voting rights, shareholders can exercise their voting rights online. Institutional investors can also use the Electronic Voting Platform operated by ICJ, Inc.
We aim to give plain explanations in the business report at the general meeting of shareholders by introducing narrations and visualizations using display monitors.

Communication with customers

In addition to its day-to-day sales activities, the Oji Group communicates closely with customers by participating in exhibitions as an exhibitor and through inquiries from customers using inquiry forms at our corporate website, and our contact points at each group companies.
In response to inquiries on product safety, we offer investigation reports, safety data sheets and other materials in an effort to provide appropriate information for customers.
(Number of inquiries on product safety in FY2022: 18,805)
(Number of inquiries on wood materials in FY2022: 267)

Communication with suppliers

Establishment and Implementation of the Oji Group Sustainability Action Guidelines for Supply Chains

The Oji Group implements Sustainability procurement with environmental and social considerations with the help of suppliers in accordance with the Oji Group Sustainability Action Guidelines for Supply Chains, which provides the rules to be observed in procuring all raw materials.
Regarding wood raw materials, we formulated the Wood Raw Material Procurement Policy, because they have more items that need to be checked, such as illegal logging and biodiversity issues, than other resources to be procured.

Approval of White Logistics Movement

The Oji Group supports the White Logistics Movement. The Ministry of Land, Infrastructure, Transport and Tourism, the Ministry of Economy, Trade and Industry and the Ministry of Agriculture, Forestry and Fisheries call on businesses to participate. We submitted a declaration of voluntary actions towards realizing sustainable logistics.

We will take the 15 actions specified in the declaration of voluntary actions to improve logistical efficiency, to stabilize logistics and to reduce carbon dioxide emissions from truck transport.
We will consider the opinions of logistical operators and make different proposals and improvements for enhancing logistical circumstances.

Declaration of voluntary actions (excerpt)

  1. Proposals for and cooperation with improvement in truck transport
    Example: Prolongation of lead time, disclosure of acceptance and delivery information in advance and improvements for shortening loading time
  2. Documentation of transport contracts and statutory compliance
    Example: Strict introduction of documented transport contracts and rectification of subcontract transactions
  3. Ensuring of safety in loading and in transport and others

White Logistics Movement

In response to the aggravating issue on the shortage of truck drivers, this movement addresses the enhancement of productivity and logistical efficiency in truck transport and the achievement of a working environment that is friendly to female truck drivers and to drivers in their 60s and older while stably maintaining the logistical operations necessary for people’s lives and industrial activities, thereby contributing to economic growth.

Communication with employees

Use of Internal Newsletter and the Intranet

The Oji Group publishes a monthly online internal newsletter titled OJI today +, in Japanese and English to distribute to employees in Japan and overseas. In addition, it is working on information sharing via the Intranet.
For the purpose of promoting mutual understanding by sharing information in the Group and boosting employees’ motivation towards accomplishing the Medium-Term Management Plan, we select topics in the Group, such as management messages, business activities and research activities, as well as key subjects, such as the environment, safety and compliance, and diversity promotion, to distribute information appropriately. As our bases and business scale expand globally, we will implement information distribution that will unite the Group and will develop employees’ sense of belonging.

Whistleblowing System

The Oji Group operates the Business Ethics Helpline in accordance with its Group Whistleblowing Regulations. It allows all officers and employees of the Group, including part-time workers, to make consultations and to deliver reports for preventing and quickly discovering violations of laws and ordinances or misconduct. Whistleblowing desks are established both internally (in Oji Holdings’ Corporate Compliance Department) and externally (at a law firm) to ensure the early discovery and correction of non-compliance with laws and ordinances, human rights abuses, such as harassment and discrimination, corrupt practices including bribery, and other misconduct. We also work to solve employees’ daily concerns related to compliance.

Engagement with Keidanren Nature Conservation Council

Keidanren established the Keidanren Nature Conservation Fund and the Keidanren Nature Conservation Council in 1992, the year the Earth Summit (United Nations Conference on Environment and Development) was held, as organizations to practice the ideas of the 'Keidanren Charter on the Global Environment (1991).' Since then, they have been developing various biodiversity conservation activities.
The Oji Group endorses the 'Keidanren Biodiversity Declaration & Action Guidelines' and participates as a standing committee member (vice-chairman and Committee Members ) in the main council of Keidanren.
As part of their role, not only within the group companies but also throughout the supply chain, they are committed to the conservation and restoration of natural capital, including biodiversity and ecosystems."

Stakeholder Engagement Initiatives for Biodiversity Conservation

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Major Stakeholders Interests and Expectations of Stakeholders Initiatives, Outcomes, and Impacts Region
Local NPOs
Government
Protection of the endangered "Itou" species
  • We designated a 2,600-hectare protected area in the river region of the Sarufutsu forest.
  • We removed artificial structures to reduce factors that hinder the migration of the "Itou."
  • We conducted surveys on spawning beds and the number of migrating individuals.

By continuously carrying out these efforts, we are contributing to the protection of the "Itou" and the restoration of its habitat.

Company-owned forest in Sarufutsu, Hokkaido
Local community
Ecological Trust Association
Protection of the endangered "Pitta nympha”
  • The "Pitta nympha” is a migratory bird about 20 cm in length and is designated as an endangered species IB.
  • The 260 hectares of company-owned forest adjacent to the "Pitta nympha”sanctuary have been designated as a protected area, and in August 2016, a "Pitta nympha Protection Agreement" was signed with the Public Interest Incorporated Foundation Ecosystem Trust Association.
  • In collaboration with partner organizations, we are promoting the protection activities of the "Fairy Pitta."

By continuously carrying out these initiatives, we contribute to the protection of the "Pitta nympha" and the maintenance of its habitat.

Company-owned forest in Kochi Kiyagauchi, Hokkaido
Local community Conservation of special natural monuments (alpine plants)
  • The alpine plant communities of Mount Apoi are designated as a Special Natural Monument of Japan.
  • Locally, efforts to prevent trampling, maintain hiking trails, patrol against theft, and conduct regeneration experiments are being continuously carried out through public-private partnerships.
  • Support activities such as providing free areas for the regeneration of alpine plants are being implemented.

By continuously carrying out these initiatives, we contribute to the protection and regeneration of the alpine plant communities of Mount Apoi.

Company-owned forest in Samani, Hokkaido
Ainu association of Hiratori
Municipal Government
Indigenous Peoples
Conservation of forests and preservation of Ainu culture.
  • In the company-owned forest in Biratori Town, Hokkaido, we have been engaging in dialogues with the Biratori Ainu Association and Biratori Town to leverage the value of the area. In 2017, we concluded a tripartite agreement and have been working on forest conservation and the preservation of Ainu culture.
Company-owned forest in Biratori, Hokkaido
Local community
Government Agencies
Municipal Government
Indigenous Peoples
Promotion of the Introduction and Effective Utilization of Renewable Energy in the Region.
  • We are planning a wind power generation project on our group-owned land, including Mount Tatsunarashi in Wakkanai City.This project aims to contribute to the prevention of global warming and the stable supply of energy through the generation of clean energy, while also contributing to the development and revitalization of the local economy through the business.
  • In this initiative, we conducted the public announcement and inspection of the environmental assessment method statement from June 11, 2024, to July 10, 2024, based on the concept of FPIC (Free, Prior and Informed Consent) and the Environmental Impact Assessment Law. During this period, we provided information to local residents and solicited their opinions.
  • Additionally, we held a residents' briefing session to explain the details of the project and its environmental impact.
Mount Tatsunarashi, Wakkanai, Hokkaido
Local community Enhance, restore and protect the environment and local culture
  • In 2019, Pan Pac, a company of the Oji Group, established an environmental fund and contributes NZD 100,000 annually.
  • We are continuing various projects, including the collection and management of seeds for the conservation of native plant species, the cultivation of seedlings, and the control of harmful animals and predators for the conservation of flora and fauna.
  • By building partnerships between businesses and local communities, the environmental fund is positively impacting the community through the projects it supports.
New Zealand
Local Community
New Zealand Ministry of the Environment
Kiwi Conservation Group
Conservation activities for the rare animal "kiwi
  • Pan Pac, a company of the Oji Group, is conducting conservation activities for the rare "Kiwi" in collaboration with the New Zealand Ministry for the Environment and citizen volunteers.
  • A protected area of approximately 40 hectares has been established for the purpose of protecting "Kiwi chicks."
    Chicks and eggs are captured from the surrounding areas, raised in the sanctuary, and then released back into the wild.

By continuing these initiatives, the protection, propagation, and return of the Kiwi to the wild are being promoted.

New Zealand
Local community
Government
Indigenous peoples
Protection and restoration of natural forests
  • To the north of Pan Pac's Whirinaki mill, a company of the Oji Group, there is a natural forest covering approximately 23% (68 hectares) of the total 298 hectares. The company, in cooperation with government agencies, has designated this natural forest as a protected area.
  • This protected area consists of tree species native to the Hawke's Bay region and is considered to have high ecological and cultural value.
  • In collaboration with experts, rare seeds are collected to support natural forest regeneration programs in the region and throughout New Zealand.
  • The company utilizes this reserve as a field study site for local residents, including indigenous people.
  • In June 2021, the company received funding from the government's nature conservation fund to install fences in the protected area and promote forest regeneration by planting native plants on an additional 12 hectares of bare land.
New Zealand
Local community
Local NGOs
Universities
Protection of the endangered "mutung" species
  • CENIBRA, a company of the Oji Group, owns and manages 250,000 hectares of company-owned forest, of which 100,000 hectares are maintained as protected forest areas, and 560 hectares of these are recognized by the government as Private Natural Heritage Reserves.
  • Through regular monitoring surveys, 397 species of birds, including endangered species, and 68 species of medium and large mammals have been observed by 2020.
  • In collaboration with local NGOs, activities are being carried out to breed and raise endangered birds such as the Mutun, and release them back into the wild. To date, a total of 480 birds of 7 species have been released, and more than 300 individuals have been born in the wild.
  • Programs such as green corridors that connect wildlife habitats are also being implemented.
  • In the future, with the cooperation of the state, there are plans to release birds into state parks adjacent to company-owned forests, aiming to increase the population and expand the habitat of endangered species.

By continuously carrying out these initiatives, we contribute to the protection and expansion of habitats for endangered species, as well as the conservation and preservation of ecosystems.

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